This Tire Road Hazard Service Program ("Road Hazard Program") is included with the new tire(s) you have purchased from the selling Dealership and is administered by Sonsio Management, Inc. (the "Program Administrator"). This Road Hazard Program is extended only to the original purchaser of the tire(s), and not to anyone who may purchase the vehicle or tires during the term of this Road Hazard Program.
THIS ROAD HAZARD PROGRAM COVERS ONLY THE TIRES CLEARLY LISTED ON YOUR ORIGINAL PURCHASE INVOICE, IDENTIFIED BY THE TIRE PART NUMBERS, WHICH ARE DAMAGED WHILE ON THE VEHICLE IDENTIFIED ON THE INVOICE, AND ANY TIRES REPLACED UNDER THIS ROAD HAZARD PROGRAM BY THE PROGRAM ADMINISTRATOR
("Eligible Tires"). This Road Hazard Program covers Eligible Tires for a term of 24 months from the date of purchase of your tires or until 2/32" or less of tread remains, whichever occurs first ("Coverage Period"). The Coverage Period is based on the date indicated on your original purchase invoice. Repair or replacement of Eligible Tires does not extend the Coverage Period or begin a new Coverage Period.
What Is Road Hazard Damage?
Road hazard damage is damage that occurs when a tire fails as a result of a puncture, bruise, or break incurred during the course of normal driving on a road maintained by state or local authority. Nails, glass and potholes are the most common examples of road hazards.
Where You Can Obtain Service:
You must return to the original selling Dealership where the tire was purchased or to another participating Dealership. If you are unable to return to the original Dealership and need assistance locating another participating Dealership, contact the Program Administrator at 1-866-588-0743 for assistance locating the nearest participating Dealership.
What You Must Do To Obtain Service:
1. If you have an Eligible Tire that has been damaged due to a road hazard as defined above, you must return to the original Dealership or another participating Dealership to have your tire examined.
2. If the Dealership determines that the damaged tire is repairable, they do not need to contact the Program Administrator for prior approval to repair the tire. It will be repaired as described below under Flat Tire Repair.
3. If the Dealership determines that the damaged tire cannot be repaired and may be eligible for coverage under this Road Hazard Program, the Dealership will contact the Program Administrator for claim authorization.
4. You must sign the repair or replacement invoice and give a copy of the original tire purchase invoice to the Dealership. The tire being replaced must be surrendered to the Dealership.
5. You are responsible for any and all charges not covered as described below.
Flat Tire Repair:
During the Coverage Period, if your Eligible Tire is damaged due to a road hazard as defined herein and can be safely repaired, the tire must be repaired at the Dealership where you purchased the tire or another participating Dealership. The repair will be covered for up to $20.00 per tire, per occurrence. You are responsible for any additional charges beyond $20.00, including, but not limited to, mounting, balancing and taxes. The Road Hazard Program for this tire will remain in effect for 24 months from the date of purchase of the tire, or until 2/32" or less tread remains on this tire, whichever occurs first.
Tire Replacement Terms:
During the Coverage Period, if your Eligible Tire is damaged due
to a road hazard as defined herein and cannot be safely repaired, it will be
replaced by the Dealership with an exact make/model of tire, if available. If
not available, a comparable quality tire will be installed.
If your Eligible
Tire is damaged during the first 12 months of the Coverage Period, the cost of the replacement tire will be covered up to the
lesser of the original tire purchase price or the replacement tire cost.
your Eligible Tire is damaged during the second 12 months of the Coverage
Period, you are responsible for 50% of the original tire purchase price which
will be applied to the price of the replacement tire.
The Program will cover the remainder of the replacement tire cost. For example, if you originally purchased the tire for $150.00, you are responsible for 50% of the original price, $75.00, which will be applied to the price of the replacement tire. You are responsible for any additional charges, including, but not limited to, mounting, balancing, and taxes. Tires replaced under the Road Hazard Program will be eligible for coverage for the remaining original Coverage Period. Replacement of tires shall not extend the Coverage Period.
Exclusions and Limitations:
The following are excluded from coverage:
• Any damage to a tire that is considered cosmetic.
• Damage covered by manufacturer warranties or recalls, and damage covered by collision insurance.
• Non-tire parts, including the Michelin PAX honeycomb ring.
• Any tire pressure monitoring system ("TPMS") and/or devices and components associated with TPMS.
• Tires that have been retreaded, recapped, regrooved, remolded, tubed, or repaired in a manner other than per manufacturer's guidelines.
Coverage excludes any damage that occurs from:
• Off-road use (off-road use is described as driving on anything that is not a paved or gravel road maintained by the state or local authority).
• Collision, fire, vandalism, theft, snow chains, manufacturer's defects, abuse and neglect (e.g., improper application, improper inflation, brake lock-up, wheel spinning, torque snags, etc.).
• Mechanical failures (e.g., failed shocks, struts, alignment, balancing, etc.) or interference with vehicle components (e.g., fenders, exhaust, springs, etc.).
Tires installed on the following vehicles are not eligible for coverage:
• Any vehicle used for farm, ranch, agriculture, or off-road use.
• Any motorcycles, trailers, emergency service vehicle, any vehicle used for hire, commercial towing, construction or postal service.
• Vehicles with a manufacturer's load rating capacity greater than one-ton.
• Any vehicle with a load capacity of one-ton or greater designed for, built for or used in a private recreational or commercial application including, but not limited to, Class A (or Type A) Motor Homes and Class C (or Type C) Motor homes.
Consequential and incidental damages are excluded.
Some states do not allow the exclusion or limitation of consequential or incidental damages, therefore such limitations may not apply. No express guarantee is given other than as stated herein. This Road Hazard Program gives you specific legal rights; you may have other rights, which vary from state to state.
If you are unable to provide the original purchase invoice, this Road Hazard Program becomes null and void.
The Program Administrator reserves the right to deny any claim submitted with false or misleading information, or any claim submitted in which the original invoice does not clearly identify the original purchaser, vehicle, mileage and tires.
While it's often referred to simply as an "alignment" or "wheel alignment," it's really complex suspension angles that are being measured and a variety of suspension components that are being adjusted. This makes an alignment an important suspension-tuning tool that greatly influences the operation of the vehicle's tires.
Out-of-alignment conditions occur when the suspension and steering systems are not operating at their desired angles. Out-of-alignment conditions are most often caused by spring sag or suspension wear (ball joints, bushings, etc.) on an older vehicle. They can also be the result of an impact with a pothole or curb, or a change in vehicle ride height (lowered or raised) on any vehicle regardless of age.
Incorrect alignment settings will usually result in more rapid tire wear. Therefore, alignment should be checked whenever new tires or suspension components are installed, and any time unusual tire wear patterns appear. Alignment should also be checked after the vehicle has encountered a major road hazard or curb.
An accurate wheel alignment is critical to balance the treadwear and performance a vehicle's tires deliver. Regular wheel alignments will usually save you as much in tire wear as they cost, and should be considered routine, preventative maintenance. Since there are "acceptable" ranges provided in the manufacturer's recommendations, the technician should be encouraged to align the vehicle to the preferred settings and not just within the range.
Many of today's alignment machines are equipped with printouts that compare the "before" and "after" alignment angles with the manufacturers' specifications. Requesting a post alignment printout can help you confirm the thoroughness of the alignment technician and preserve a record of your vehicle's intended settings in the case of an encounter with a suspension damaging road hazard.
Folsom Lake Honda